Frequently Asked Questions
Answers grouped by service — jump to the one you're asking about, or scroll through all of them.
Pelvic Health Physiotherapy
Do I need a doctor's referral to book?
No referral is required — you can book directly online or by phone.
Is pelvic health physiotherapy covered by insurance?
Most extended health plans cover physiotherapy. We offer direct billing so you don't have to pay out of pocket and claim later.
How many sessions will I need?
This varies by individual — your physiotherapist will discuss a recommended plan based on your assessment and goals.
What should I wear to my appointment?
Comfortable, loose-fitting clothing that allows easy movement is best.
Fertility Care
Can I do pelvic floor physiotherapy alongside fertility treatments like IVF?
Yes — it's a complementary, whole-body approach that works alongside fertility treatment, not instead of it.
Do I need a fertility diagnosis to book?
No — you're welcome to book proactively as part of preparing to conceive, whether or not you have a diagnosis.
How long before trying to conceive should I start?
There's no fixed timeline. Many people start a few months ahead to give the body time to address any tension or imbalances, but it's never too late to begin.
Prenatal Care
Is it safe to start pelvic floor physiotherapy during pregnancy?
Yes — prenatal pelvic floor physiotherapy is safe and commonly recommended throughout pregnancy, with your plan adjusted to each trimester.
When should I book my first prenatal visit?
Many people start once they notice discomfort or want proactive preparation for labour; your physiotherapist can advise on timing.
Will you work with my OB or midwife?
Yes — our care is designed to complement, not replace, the care you're already receiving from your OB or midwife.
Postpartum Care
How soon after birth can I start postpartum physiotherapy?
This depends on your individual recovery and delivery — your physiotherapist will advise on the right timing at your first visit, whether you had a vaginal delivery or C-section.
I had my baby a while ago — is it too late to start?
No — postpartum pelvic floor physiotherapy can help no matter how long ago you gave birth.
Do you offer lactation support in the same visit?
Lactation and breastfeeding support is available as a related service — ask your care team about combining visits.
Pediatric Physiotherapy
What age range do you treat?
We see infants and children from 15 days old through school age.
Do I need a referral from my pediatrician?
No referral is required, though your pediatrician may also recommend an assessment if they've noticed a concern.
What if my child is anxious about the appointment?
Our sessions are designed to feel comfortable and low-pressure for children, with plenty of time for them to warm up.
Menopause Management
I've never had pelvic floor issues before — why now?
Hormonal changes during perimenopause and menopause can bring on pelvic floor symptoms for the first time, even without a prior history.
Is pessary fitting done in the same visit?
Pessary fitting is assessed individually and may be introduced once your physiotherapist has completed a full evaluation.
How long does treatment typically take to help?
This varies by individual — many people notice improvement within a few sessions, with a plan tailored to your specific symptoms.
Still have questions? Let Leo help.